FAQs

Welcome to the Unearth Style Co FAQs page! Here, you'll find answers to our most common questions about our products, shipping, returns, and more. Whether you're curious about our sustainable materials, need help with your order, or want tips on styling our pieces, we’ve got you covered. If you can’t find what you’re looking for, feel free to reach out to our customer service team for further assistance. Happy exploring!

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What is Unearth Style Co all about?

Unearth Style Co. is an Australian clothing brand inspired by the spirit of adventure and exploration. Our apparel is designed for individuals who are passionate about the outdoors, offering stylish and versatile pieces that can transition from rugged landscapes to casual settings with ease.

What materials do you use in your clothing?

We use a combination of organic cotton, recycled polyester, and recycled cotton to create our apparel. These materials offer both durability and comfort, ensuring that our products are versatile enough for any adventure. Check out our blog on why we moved to slow fashion.

How do I know which size to order?

We provide a detailed size chart on each product page to help you find the perfect fit. If you're still unsure check out or sizing chart

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track the status of your shipment on Australia Post Website

Do you ship internationally?

At this time, we only ship to New Zealand. Shipping times and costs will vary based on your location, with both standard and express options available at checkout.

How long does shipping take?

As we are based in the Pilbara Regional Australia.

For orders within Australia, standard shipping typically takes 7-10 business days, while express shipping takes 5-7 business days. International shipping times may vary depending on the destination, but generally range from 10-14 business days

What is your return/exchange policy?

We offer a 14-day return policy on all unworn, unwashed items with the original tags attached. Simply contact us within 14 days of receiving your order, and we'll guide you through the return process. For more information, please review our full refund policy

Can I sign up for your newsletter?

Yes, you can sign up for our newsletter to receive the latest news, promotions, and updates on new collections. Simply enter your email in the subscription box at the bottom of our website.

How can I contact customer service?

You can reach our customer service team via email hello@unearthstyleco.com.au or visit our contact page and enter your details